Our goal is for you to receive payment within a week of delivery of your package to our warehouse. It generally takes us a day or two to process packages. After we are finished processing your package you will receive an email with confirmation. Paypal, Venmo, Cashapp, and Zelle usually arrive instantly. Checks generally take 3-4 days to arrive by mail.
No. Unlike, most places, we do not charge any commissions. Our profits are built into our rates. While we do not charge any fees Paypal does charge for you to receive your payment. All transactions with us are considered business transations so the resulting payment through Paypal will be reflected as such. There is no fee for us to mail you a check.
There is no minimum amount that we will accept. We will process all transactions no matter how small they are. For payments of $2.00 or less we require that you receive your payment via Paypal, Venmo, Cashapp, or Zelle.
It is absolutely safe to mail your items to us. We recommend that you get a tracking number to go with any shipment you send us.
WARNING: Do not send coins in a plain white paper envelope-the envelope will tear and the coins will be lost. If sending coins and bankotes that weigh over a pound we strongly recommend using a flat rate box from the USPS. If it fits, it ships, for one flat rate regardless of the weight(up to 70 pounds).
You do not have to sort anything before sending it to is. We reserve the right to charge a 5% sorting fee on a case by case basis for unsorted coins. This includes any coins that were packaged poorly and bust open within the package mixing all the coins, so please package carefully.
Don’t worry if you do not have a printer. You can still use our service. Go through they same process as you would if you did have a printer. Once you electronically submit your packing list you will be given a reference number. Write this reference down and include it in the package with your banknotes, coins, stamps and gift cards. If for some reason you cannot figure out the packing slip, then you can just write by hand on a piece of paper all of your information and send it with your package and we will take care of the rest.
Currently, we only make payment via checks, Paypal, Venmo, Cashapp, or Zelle. If you are a large corporate client or charity we can arrange for a bank wire transfer. You will be charged our outgoing wire fee. Please keep in mind that when receiving payment via Paypal, they charge you a fee to receive your money.